Last updated: 23 July 2026
Pharmacy Weight Loss Redhill | GPhC Registration No. 9012511 | Last updated: July 2026
These Terms of Service govern your use of Pharmacy Weight Loss Redhill's online weight loss clinic services. By using our services, you agree to these terms in full. Please read them carefully before proceeding.
Pharmacy Weight Loss Redhill is a GPhC-registered online pharmacy (Registration No. 9012511) operating in Redhill, United Kingdom. We provide regulated weight management consultations and prescription services in accordance with UK pharmacy law and GPhC standards of practice.
To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must provide accurate, truthful, and complete information during the consultation process. Our services are not suitable for individuals who are pregnant, breastfeeding, or have certain medical conditions that contraindicate weight loss medication.
A prescription will only be issued following a clinical assessment by one of our registered prescribers. We reserve the right to decline a consultation or prescription if we determine it is not clinically appropriate for you.
All prescriptions issued through our service are legally valid UK prescriptions, reviewed and approved by a GPhC-registered pharmacist or authorised prescriber. Prescriptions are issued solely at the clinical discretion of our team and are non-transferable.
You must complete all consultation questions honestly and in full. Providing false or misleading medical information may result in harm to your health and the immediate termination of your account. We retain the right to cancel or amend any prescription at any time if clinically necessary.
Repeat prescriptions are subject to ongoing clinical review and are not guaranteed. Our prescribers may request updated health information before issuing a repeat supply.
Payment is required in full at the time of ordering. We accept major debit and credit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.
We do not store full payment card details on our servers. If a payment is declined or fails, your order will not be processed. We reserve the right to amend pricing at any time, though changes will not affect orders already placed and paid.
Once your consultation has been reviewed and your prescription approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is made to the UK address provided at the time of ordering via a tracked postal service.
We cannot be held responsible for delays caused by third-party delivery providers, incorrect address details, or circumstances beyond our reasonable control. If your order does not arrive within the expected timeframe, please contact us promptly.
You may cancel your order at any time before your prescription has been dispensed and dispatched. Once a prescription has been dispensed, we are unable to accept returns or offer refunds on medication due to legal requirements governing medicines.
Consultation fees, where applicable, are non-refundable once a clinical assessment has been completed. If you believe you have been charged in error, please contact us within 14 days and we will investigate promptly.
The information and services provided by Pharmacy Weight Loss Redhill are intended to complement, not replace, the advice of your GP or healthcare provider. Weight loss medication carries potential side effects and risks, which will be outlined during your consultation.
You are responsible for reading all patient information provided with your medication and for seeking emergency medical advice if you experience serious side effects. We do not accept liability for adverse outcomes resulting from failure to disclose accurate medical information during your consultation.
We handle your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data will only be used for clinical and administrative purposes relating to your care. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details.
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these terms, please contact Pharmacy Weight Loss Redhill directly. Our contact details are available on our website. We are committed to resolving any concerns promptly and professionally.